FAQs
POPULAR QUESTIONS
i. Is Altrade a registered company? Yes, Altrade is registered in the United Kingdom as Altrade LTDii. How does Altrade earn profits for its members? Altrade is a company formed by a team of PROFESSIONAL RS with EXPERTISE in one of the biggest financial markets of today, the CRYPTOCURRENCY. Our focus is to provide our affiliates with daily and constant profits in these markets.
iii. How can I register a new account? To register a new account, simply click the “Sign Up” link and fill out the required information.
iv. What is the minimum and maximum amount for deposit? The minimum deposit amount is $150, the maximum you can deposit at one time is $500,000 Per each deposit , Surely you can make deposit higher than $500,000 by several deposits.
v. What is the minimum and maximum amount for withdrawal?The minimum amount for withdrawal is $1. There is no maximum limit for withdrawal.
vi. How long does it take for my deposit to be added? Your deposit is automatically added after 3 network confirmations for cryptocurrencies but for PM,AdvCash and payeer this be add as soon as you paid funds.
vii. How do I request a withdrawal?You can request a withdrawal by clicking the “Withdraw” button in the members area and entering the amount you want to withdraw.
viii. How long does it take for my withdrawal to be sent? Your withdrawal is sent Instantly after request is confirmed.
Can I withdraw my principal deposit? Yes,your principal deposit automatically returns to your balance upon investmentment completion.
ix. How can I change my Payment address? You can change your payment withdrawal address by clicking the “Settings” button on the menu after logging in to your account. Enter your new payment address and save the changes.
x. How can I change my account e-mail? For security reasons, we do not allow users to change their e-mail after registration. If you would like to change your e-mail, please contact our support and we will change it for you.
xi. Do I need to make a deposit to refer new members? No, you do not need to make a deposit to take part in our referral program.
xii. Can I register multiple accounts from the same computer? No, multiple accounts is not allowed.
xiii. How can I contact your support? You can contact our support through clicking the “Contact Us” link. We offer support through Contact Form, and E-mail.